FAQ
How long does shipping take?
Delivery times depend on your location and the shipping method selected at checkout. Estimated delivery dates may be provided during checkout or in your shipping confirmation.
How much does shipping cost?
Standard shipping costs $8 for eligible U.S. orders below $70. Eligible orders of $70 or more qualify for free standard shipping.
Do you offer international shipping?
Shopping Paradise currently ships within the United States. We plan to expand to selected international destinations in the future.
How can I track my order?
Once your order ships, you will receive a shipping confirmation email with tracking information when available. Please allow time for carrier updates to appear.
Can I cancel my order?
Eligible orders may be canceled through the automated cancellation option within 15 minutes of purchase. You can also contact us to request cancellation before shipment, but cancellation is not guaranteed.
What is your return policy?
We accept returns of eligible unused items within 30 days of delivery. Items must meet the requirements outlined in our Returns & Refunds Policy.
Who pays for return shipping?
Customers pay return shipping for change-of-mind returns. If your item arrives damaged, defective, or incorrect, please contact us for assistance.
Do you charge restocking fees?
No. Shopping Paradise does not charge restocking fees on eligible returns.
When will I receive my refund?
Once your eligible return has been received and inspected, we will notify you of the refund decision. Approved refunds are sent to the original payment method. Your bank may require additional processing time.
What should I do if my order arrives damaged or incorrect?
Please contact us through our Contact Us page with your order number, a description of the issue, and photos if available. We will review the situation and help arrange an appropriate resolution.